IT and security leaders often find their greatest challenges aren't technical, but human. Securing critical budgets, gaining C-suite buy-in, and overcoming organizational inertia to move off legacy systems are all high-stakes negotiations. Join this fireside chat with Chris Voss, former FBI lead hostage negotiator and author of Never Split the Difference, to explore how his "Tactical Empathy" framework applies directly to tech leadership. This discussion will focus on practical strategies for communicating the value of resilience, navigating difficult stakeholder conversations (especially during a crisis), and aligning cross-functional teams toward a common security goal.